NYS Abandoned Home Hotline Number

In June of 2016, the state enacted several measures to help combat the threat posed to communities by abandoned properties. One of these measures is the New York State Abandoned Property Hotline (800) 342-3736.

The New York State Department of Financial Services (DFS) is required to maintain an electronic registry of vacant and abandoned properties. New Yorkers are encouraged to call for information about unoccupied and ill-maintained properties in their neighborhoods. If a property is not already in the statewide registry, DFS will identify the mortgage servicer to facilitate appropriate remedial actions as outlined in the legislation.

The Department also maintains a webpage with additional information about the 2016 package of laws designed to address zombie properties at https://www.dfs.ny.gov/consumers/help_for_homeowners/vacant_property